Creating the best restaurant mobile loyalty program is the number one way to keep customers devoted and coming back, time and time again.
Aside from serving great food and having a trendy ambiance, how are you creating customer loyalty?
Are you relying solely on Social Media Marketing like, Facebook and Instagram? If so, are you satisfied with the results?
In today’s fast paced mobile world, social media and typical loyalty reward programs are not enough to keep customers coming back.
Printing business card sized punch-cards for your guests to keep in their wallet is “yesterdays” marketing strategy, not to mention expensive.
With mobile phones in every pocket, you need a restaurant mobile loyalty solution that is truly mobile, one that lives on the home screen like a mobile app.
The problem with that is, an App can cost ten’s of thousands of dollars to develop and maintain. For most small restaurant owners, that is simply out of the question.
Did you know, based on a study by Accenture, 77% of consumers participate in loyalty reward programs?
Of that, Fifty-Seven percent of them want a loyalty program that is mobile!
If you’re looking for a mobile reward strategy and have not viewed the video above, I encourage you to do so. It will be the best two and half minutes you can spend.
Keeping your mobile restaurant loyalty program “Simple” is the key!
What could be simpler than a do-it-yourself “Drag & Drop” software program that you control, with creative freedom and features that allow for:
- Built-In CRM system
- QR Codes
- SMS Text Communication (Long Code Technology)
- One-Click Mobile App Function (Save to Home Screen Button)
- Viral Word of Mouth Share by Text or Email Buttons
- Generate Coupons & Specials to Fit Weekly Needs
- Capture Leads
- Embed Video or Sound
- One-Touch “Call Me, Email or Text me” Buttons
- Downloadable Menu
- Analytics to Monitor Traffic with SEO Capabilities
This is the Ultimate Mobile Loyalty Program that lives right on your phone and in your contact list.
It’s not just for restaurants either, any business looking for an affordable, simple, do-it-yourself way to create their own customer loyalty program can benefit.
This is the perfect companion to your existing website. One You can control.
As a restaurant owner, what if you could build customer loyalty the moment your customers call to place an order, are seated, or walk through the door?
Imagine, placing a table tent with a QR code with copy that says: Scan our QR code for Daily Specials, either at the register or once they are seated.
Your mini website will appear on their phone with a daily special or coupon. You can create daily promo’s such as: “Present this coupon to your server for a FREE appetizer or take 25% OFF todays meal.” Who wouldn’t want to join your restaurant mobile loyalty program!
Take it to the next level with a Text Message Marketing campaigns.
Ask customers to send a text to (your company name) 90090, once they do, they’ll receive a reply to Opt-In for specials and promo’s via text. (through the use of Long Code technology)
Now you can continue to build upon the customer relationship with monthly rewards and incentives. They can always op-out if they get tired of saving money or getting too much free stuff at your establishment. 😂
Training your employees on the mobile restaurant loyalty program.
Talking about your rewards program with every customer is just a matter getting into a routine. Each server should understand the benefits and how the program works. Having a table tent with a QR Code on the center of each table will make the loyalty program a constant reminder and great conversation starter.
A simple and quick explanation can help build the customer/employee relationship. If employees are confident and believe in the program, the success rate of downloading your mobile rewards will be much higher.
Employees can demonstrate on their phone just how easy it is to add your App to their home screen with the “Save to My Home Screen” button. Customers can call or email your business at the push of a button, making for a much more personal experience.
Standing out from your competition and building customer loyalty, along with creating a positive customer experience is the foundation of any good restaurant.
Having a solid mobile loyalty program in place is imperative today. Being able to control every aspect with our mobile marketing platform is unheard of. Never having to wait for your webmaster to make updates or change your weekly specials on your mobile website is worth its weight in gold!
If Tuesdays each week are slow and you want to run a quick special from 4 to 7, you can jump into the back office, create a quick text message and push it out to all your loyal customers.
For more examples of how this program can work for any business, you can view my mobile website and the sample businesses I have created at: RichardPetrillo.com
Realtors, Hair Salons, Car Dealerships, Landscaping companies and so many other businesses are taking advantage of this program.
If you would like to schedule a free consultation, you can reach me at my number below or check out my BumpCard Marketing Site for pricing and to see how we can help with your customer loyalty strategy.
Thanks for taking the time to learn how you can create the best restaurant mobile loyalty program. Leave me a comment below with your thoughts or questions.